This web page provides information on obtaining, installing, and activating the CommonLook GlobalAccess License Server.
On this Page: Introduction | Workstation Requirements | Licensing Server Manager Installation | Opening/Running Licensing Controller | Using the Licensing Server Manager/Server Reporter | Installation/Activation Issues | Installing CommonLook Office GlobalAccess | Installing CommonLook PDF GlobalAccess
IMPORTANT: Ensure you have administrative privileges before attempting to install the CommonLook GlobalAccess License Server.
The CommonLook GlobalAccess Licensing Server manages the desktop distribution of CommonLook Office GA and CommonLook PDF GA site licenses. It should be installed by IT administrative personnel on a server which is available to all users in the organization.
Important: Complete the installation and activation of the CommonLook GlobalAccess License Server before distributing CommonLook Office or CommonLook PDF GlobalAccess to desktop users.
- Windows 10, 8, 7, or Vista.
- IIS 7.0 or later,
- Microsoft .NET 4.0 or higher (this will be installed automatically if needed).
Additional Workstation Settings:
In “Windows Features” (get there by going to “Add or Remove Programs” and then choose “Turn Windows Features on or off”)…
…Make sure that the following checkboxes are checked:
- .NET Framework 3.5 (includes .NET 2.0 and 3.0)
- .NET Framework 4.5 Advanced Services
- Expand Internet Information Services and make sure that the following items are checked:
- Web Management Tools
- World Wide Web Services
Important Information to Retain for Future Use:
When installing the Licensing Server Manager, remember the Server Port, Server Address, and the Product Key (provided by CommonLook in the original purchase email or available from your Account Executive). This information will be needed not only for installation and activation but also will be used in the future when using the Licensing Server Manager and creating Utilization Reports.
Running the Installation
Download the Commonlook GlobalAccess Licensing Server here.
Alternatively, you can contact CommonLook Sales (email@example.com) to obtain the software on CD.
Run the CGALServerBootstrapper.exe self-extracting executable.
If asked, select “Yes” to allow changes to be made to your machine.
When the GA License Server installation “Welcome” screen opens, select the “Install” button to begin.
On the next screen, check the checkbox stating that you agree to the license terms and conditions and then select the “Next” button. (Note: To read the terms of the licensing agreement, select the “License” button on this screen.)
After agreeing to the licensing terms, on the next screen, enter the “Web Report” and “Database Name” information. Note: Unless you already have a web application or a database with the names entered in these fields, it’s highly recommended that you use the default values that CommonLook provides!
Once the “Web Report” and “Database Name” information has been entered, select the “Next” button on that screen.
Enter the “Server port” and “Server address” information. The “Server port,” by default is 48801. It is recommended that you use the default port number.
The “Server address” field is a drop-down menu containing the IP address of the machine that will be hosting the licensing server. (Note: There may be multiple IPs listed if the machine has several network cards connected.)
Important: Remember this Server Port and Address information – you’ll need it again when installing CommonLook PDF and/or CommonLook Office on user’s machines!
Choose whether to use an Existing SQL server or to create a new one. If you have a SQL server already, it is highly recommended that you use that one. If you don’t have a SQL server already, select the radio button for “New SQL.” Tip: If you need to create a new SQL server, choose “New” and then refer to the section below on Creating a New SQL Server.
Then, select “Next.”
On the “SQL Instance” screen, if you have the “SQL Server Agent” enabled and running on your machine then the drop-down menu will list SQL Instance options. If you don’t have Instance options available in the drop-down menu, or if you want to use an Instance that isn’t listed, input the necessary Instance name and choose “Next.” (Note: If you’re not sure of the correct Instance name, consult your system administrator.)
On the Authentication screen, unless the security setup in your organization does not allow for SQL Authentication, choose the “SQL” option from the drop-down menu and then select “Next.”
On the Login and Password screen, enter the username and password for the SQL Server Instance and choose “Next.”
On the next screen, select the “Connect” button.
And then choose to “Install.”
When CommonLook is done installing, you’ll get the “Success” screen. Choose “Exit.”
Congratulations! You’re ready to run the License Controller and add licenses.
Follow this link for more information on opening and running the License Controller
If, in the steps above, you chose to create a new SQL Server then follow these steps:
Choose “New SQL” (you did this above, to get here) and then select “Next.”
Use the SQL Instance default “.\SQLExpress2012” and select “Next.”
Note: If the recommended Instance (.\SQLExpress2012) is already being used by an existing Instance, then use a different one. Be sure to choose an Instance name that isn’t already being used on your machine.
In the “Authentication” step, unless the security setup in your organization does not allow for SQL Authentication, choose the “SQL” option from the drop-down menu and then select “Next.”
Create a Login and Password and then select “Install.” Note: This login and password information is just for the SQL Server that you’re creating in this phase. Make sure to follow your organization’s guidelines for usernames and passwords.
When everything is done installing, on the “Success” screen, choose “Exit.”
Congratulations! You’re ready to run the License Controller and add licenses. Refer to the next section in this documentation for information on opening and running the Licensing Controller.
Once the CommonLook Licensing Server has been installed, you’re ready to run the Licensing Controller to add licenses to your server. After licenses have been added to the Licensing Server Manager, then you’ll be able to install and run your CommonLook products (PDF and/or Office) on individual machines.
Locate and run the “Licensing Controller” to open the Licensing Manager.
On the Settings Screen, select “New Activation.”
Select the “Product” from the drop-down menu (CommonLook PDF or CommonLook Office).
Enter the 10-digit “Product Key.” (This key was provided by CommonLook in your PDF or Office download email. If you don’t have the key, please contact your account executive.)
Choose to activate “By Internet” or “By Email.” Note: activating by the internet is the recommended method. If you choose to activate by email, the “System Info” and “Activation Key” fields will be displayed. Copy the value in the “System Info.” field and email it to firstname.lastname@example.org. Support will promptly email you back with the “Activation Key” that you’ll then enter into that field.
Whether activating by internet or email, once the information on this screen has been correctly entered select the “Activate” button.
After the license has been activated, the Settings screen will display information such as the Product, Product Key, whether or not the license is active, the maximum number of users allowed on that product key, and the number of users who have activated their license on their machine. You are now ready to install and register the CommonLook PDF and/or CommonLook Office products on individual workstations.
To learn how to use the CommonLook GlobalAccess Licensing Manager and Reporter, please refer to the Licensing Server and Reporting Manual webpage.
If you encounter any issues during the installation/activation, please email email@example.com. Try to include as many details as possible (screenshots are also very helpful) and the support team will contact you promptly.
Once the CommonLook GlobalAccess Licensing Server Manager is installed and your CommonLook Office Product Key has been activated, follow the link to the CommonLook Office GlobalAccess concurrent users installation page to download and install the software on users’ machines.
Once the CommonLook GlobalAccess Licensing Server Manager is installed and your CommonLook PDF Product Key has been activated, follow the link to the CommonLook PDF GlobalAccess concurrent users installation page to download and install the software on users’ machines.