CommonLook Office GlobalAccess Product Page.

CommonLook PDF GlobalAccess Product Page.

This web page provides information on obtaining, installing, and activating the CommonLook GlobalAccess License Server.

On this Page:  Introduction | Workstation Requirements | Licensing Server Manager Installation | Opening/Running Licensing Controller | Using the Licensing Server Manager/Server Reporter | Installation/Activation Issues | Installing CommonLook Office GlobalAccess | Installing CommonLook PDF GlobalAccess

IMPORTANT: Ensure you have administrative privileges before attempting to install the CommonLook GlobalAccess License Server.

Introduction

The CommonLook GlobalAccess Licensing Server manages the desktop distribution of CommonLook Office GA and CommonLook PDF GA site licenses.  It should be installed by IT administrative personnel on a server which is available to all users in the organization.

Important:  Complete the installation and activation of the CommonLook GlobalAccess License Server before distributing CommonLook Office or CommonLook PDF GlobalAccess to desktop users.

Workstation Requirements

  • Windows 10, 8, 7, or Vista.
  • IIS 7.0 or later,
  • Microsoft .NET 4.0 or higher (this will be installed automatically if needed).

Additional Workstation Settings:

In “Windows Features” (get there by going to “Add or Remove Programs” and then choose “Turn Windows Features on or off”)…

Screen shot of the control panel window to Uninstall or change a program. The option to Turn Windows features on or off is highlighted.

…Make sure that the following checkboxes are checked:

  • .NET Framework 3.5 (includes .NET 2.0 and 3.0)
  • .NET Framework 4.5 Advanced Services
  • Expand Internet Information Services and make sure that the following items are checked:
    • Web Management Tools
    • World Wide Web Services

The Windows Features menu is open and the options to check (from the preceding list) are highlighted.

Licensing Server Manager Installation

Important Information to Retain for Future Use:

When installing the Licensing Server Manager, remember the Server Port, Server Address, and the Product Key (provided by CommonLook in the original purchase email or available from your Account Executive).  This information will be needed not only for installation and activation but also will be used in the future when using the Licensing Server Manager and creating Utilization Reports.

Running the Installation

Download the Commonlook GlobalAccess Licensing Server here.

Alternatively, you can contact CommonLook Sales (sales@commonlook.com) to obtain the software on CD.

 

Run the CGALServerBootstrapper.exe  self-extracting executable.

If asked, select “Yes” to allow changes to be made to your machine.

When the GA License Server installation “Welcome” screen opens, select the “Install” button to begin.

The CommonLook GA License Server Welcome screen with the Install button highlighted.

On the next screen, check the checkbox stating that you agree to the license terms and conditions and then select the “Next” button.  (Note:  To read the terms of the licensing agreement, select the “License” button on this screen.)

The CommonLook GA License Server licensing agreement screen. The "I agree" checkbox is checked and the "Next" button is highlighted.

After agreeing to the licensing terms, on the next screen, enter the “Web Report” and “Database Name” information.  Note:  Unless you already have a web application or a database with the names entered in these fields, it’s highly recommended that you use the default values that CommonLook provides!

Once the “Web Report” and “Database Name” information has been entered, select the “Next” button on that screen.

The CommonLook GA License Server Web Report and Database Name screen. The Web Report and Database Name information has been provided and the Next button is highlighted.

Enter the “Server port” and “Server address” information.  The “Server port,” by default is 48801.  It is recommended that you use the default port number.

The “Server address” field is a drop-down menu containing the IP address of the machine that will be hosting the licensing server.  (Note:  There may be multiple IPs listed if the machine has several network cards connected.)

Important:  Remember this Server Port and Address information – you’ll need it again when installing CommonLook PDF and/or CommonLook Office on user’s machines!

The CommonLook GA License Server installation screen with the Server Port and Server Address fields highlighted. The port number 4 8 8 0 1 has been entered. The "Next" button is also highlighted.

Choose whether to use an Existing SQL server or to create a new one.  If you have a SQL server already, it is highly recommended that you use that one.  If you don’t have a SQL server already, select the radio button for “New SQL.”  Tip:  If you need to create a new SQL server, choose “New” and then refer to the section below on Creating a New SQL Server.

Then, select “Next.”

The CommonLook GA License Server installation screen with options to use an existing SQL server or to create a new one. The "Existing" radio button is selected and the "Next" button is highlighted.

On the “SQL Instance” screen, if you have the “SQL Server Agent” enabled and running on your machine then the drop-down menu will list SQL Instance options.  If you don’t have Instance options available in the drop-down menu, or if you want to use an Instance that isn’t listed, input the necessary Instance name and choose “Next.”  (Note:  If you’re not sure of the correct Instance name, consult your system administrator.)

The CommonLook Licensing Server installation screen with the SQL Instance field and the "Next" button highlighted.

On the Authentication screen, unless the security setup in your organization does not allow for SQL Authentication, choose the “SQL” option from the drop-down menu and then select “Next.”

The GA License Server Installation screen showing the SQL Authentication option selected and the "Next" button highlighted.

On the Login and Password screen, enter the username and password for the SQL Server Instance and choose “Next.”

The GA License Server installation screen with the Login and Password fields, as well as the "Next" button highlighted.

On the next screen, select the “Connect” button.

The Connect button in the CommonLook GA Licensing Server setup.

And then choose to “Install.”

The Install button is highlighted in the CommonLook GA Licensing Server setup screen.

When CommonLook is done installing, you’ll get the “Success” screen.  Choose “Exit.”

The GA License Server installation screen indicating that the License Server has been successfully installed. The "Exit" button is highlighted.

Congratulations!  You’re ready to run the License Controller and add licenses.

Follow this link for more information on opening and running the License Controller

Creating a New SQL Server

If, in the steps above, you chose to create a new SQL Server then follow these steps:

Choose “New SQL” (you did this above, to get here) and then select “Next.”

The radio button for a New SQL server is selected and the Next button is highlighted.

Use the SQL Instance default “.\SQLExpress2012” and select “Next.”
Note:  If the recommended Instance (.\SQLExpress2012) is already being used by an existing Instance, then use a different one.  Be sure to choose an Instance name that isn’t already being used on your machine.

The SQL Instance field is highlighted and the dot and backslash have been entered in front of S Q L Express 2012. The "Next" button is also highlighted.

In the “Authentication” step, unless the security setup in your organization does not allow for SQL Authentication, choose the “SQL” option from the drop-down menu and then select “Next.”

The GA License Server Installation screen showing the SQL Authentication option selected and the "Next" button highlighted.

Create a Login and Password and then select “Install.”  Note:  This login and password information is just for the SQL Server that you’re creating in this phase.  Make sure to follow your organization’s guidelines for usernames and passwords.

The CommonLook GA License Server installation screen with the fields for login and password, as well as the "Install" button highlighted.

When everything is done installing, on the “Success” screen, choose “Exit.”

The GA License Server installation screen indicating that the License Server has been successfully installed. The "Exit" button is highlighted.

Congratulations! You’re ready to run the License Controller and add licenses.  Refer to the next section in this documentation for information on opening and running the Licensing Controller.

Opening and Running the Licensing Controller

Once the CommonLook Licensing Server has been installed, you’re ready to run the Licensing Controller to add licenses to your server.  After licenses have been added to the Licensing Server Manager, then you’ll be able to install and run your CommonLook products (PDF and/or Office) on individual machines.

Locate and run the “Licensing Controller” to open the Licensing Manager.

The opening screen of the CommonLook Licensing Manager.

On the Settings Screen, select “New Activation.”

The Settings screen in the CommonLook Licensing manager with the "New Activation" button highlighted.

Select the “Product” from the drop-down menu (CommonLook PDF or CommonLook Office).

The Licensing Server New Activation screen with the Product dropdown menu expanded showing options for CommonLook GlobalAccess PDF Server and CommonLook GlobalAccess Office Server.

Enter the 10-digit “Product Key.”  (This key was provided by CommonLook in your PDF or Office download email.  If you don’t have the key, please contact your account executive.)

The CommonLook Licensing Manager New Activation screen. The Product Key field is highlighted and a sample number has been entered.

Choose to activate “By Internet” or “By Email.”  Note: activating by the internet is the recommended method.  If you choose to activate by email, the “System Info” and “Activation Key” fields will be displayed.  Copy the value in the “System Info.” field and email it to support@commonlook.com.  Support will promptly email you back with the “Activation Key” that you’ll then enter into that field.

The CommonLook Licensing Manager New Activation screen with the Activate by Email option selected. The System Info and Activation Key fields are highlighted.

Whether activating by internet or email, once the information on this screen has been correctly entered select the “Activate” button.

The CommonLook Licensing Server Manager New Activation screen with the Activate by Internet option selected and the "Activate" button highlighted.

After the license has been activated, the Settings screen will display information such as the Product, Product Key, whether or not the license is active, the maximum number of users allowed on that product key, and the number of users who have activated their license on their machine.  You are now ready to install and register the CommonLook PDF and/or CommonLook Office products on individual workstations.

The Licensing Server Manager screen displaying product and user information as described in the preceding paragraph.

Using the Licensing Server Manager/ Reporter

To learn how to use the CommonLook GlobalAccess Licensing Manager and Reporter, please refer to the Licensing Server and Reporting Manual webpage.

Installation/Activation Issues

If you encounter any issues during the installation/activation, please email support@commonlook.com.  Try to include as many details as possible (screenshots are also very helpful) and the support team will contact you promptly.

Installing CommonLook Office GlobalAccess

Once the CommonLook GlobalAccess Licensing Server Manager is installed and your CommonLook Office Product Key has been activated, follow the link to the CommonLook Office GlobalAccess concurrent users installation page to download and install the software on users’ machines.

Installing CommonLook PDF GlobalAccess

Once the CommonLook GlobalAccess Licensing Server Manager is installed and your CommonLook PDF Product Key has been activated, follow the link to the CommonLook PDF GlobalAccess concurrent users installation page to download and install the software on users’ machines.